Privacy Policy - Clava Chat

Thank you for using Clava Chat, owned by TechProjectsHub. This Privacy Policy explains how we collect, use, and protect your personal information when you use our chatbot services on WhatsApp.

Information We Collect

When you interact with Clava Chat, we may collect the following types of personal information:

• User messages and interactions with the chatbot
• Phone numbers associated with WhatsApp accounts
• User preferences and settings
• Other information you provide voluntarily

How We Use Your Information

We use the collected information to:

• Provide and personalize our chatbot services
• Respond to user inquiries and fulfill user requests
• Improve and optimize our chatbot services
• Analyze user behavior and usage patterns
• Provide customer support and troubleshoot issues
• Communicate important updates and announcements

Information Sharing

We may share your personal information with:

• Third-party service providers who help us with data processing, storage, and analysis
• Law enforcement authorities or regulatory bodies if required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, disclosure, or loss.

Your Rights

You have the right to:

• Access and obtain a copy of your personal information
• Rectify inaccurate or incomplete personal information
• Request the deletion of your personal information, subject to legal requirements
• Withdraw your consent for certain data processing activities

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@techprojectshub.com

Phone: +263779586059